MFA - Working With MFA Day-to-Day
⏮ Go Back to MFA Index 💻 https://servicedesk.roehampton.ac.uk/support/solutions/articles/50000181891
Log in with your username and password as normal.
❓ If you have no mobile signal / internet connection on your mobile device, learn about the One-Time Passcode feature here:
💻 https://servicedesk.roehampton.ac.uk/support/solutions/articles/50000108600
The next screen will notify you that a notification has been sent to your mobile device to approve your sign-in by entering the number shown provided on screen.
❗Be careful not to press "No, it's not me" as that can lock your account. Only press that option if you see it when you are not trying to sign in to anything.
On your mobile device, a notification will appear in the notification panel from the Microsoft Authenticator app asking you to approve the sign-in. open the approval and enter number and click Yes
You have now successfully signed into your account.
On your PC / Laptop
On your Mobile Device
