MFA - Enrolling While Abroad

⏮ Go Back to MFA Index 💻 https://servicedesk.roehampton.ac.uk/support/solutions/articles/50000181891

It's not normally possible to enrol in Multi-Factor Authentication (MFA) while outside the UK, so if you need to do so, please follow the steps below before we can make the necessary arrangements.

Contact Your Line Manager:
- Explain that you need to set up MFA, but it's currently restricted to users in the UK.
- Inform your line manager that they need to approve your request.
Manager Approval:
- Your line manager should submit a Service Desk ticket to request the access:
  💻https://servicedesk.roehampton.ac.uk/support/tickets/new
  They need to confirm they have spoken with you and can verify your identity.
- Once verified, we will temporarily allow your account to enrol in MFA from outside the UK.
Set Up MFA:
- Please note that the access to enrol from outside the UK will expire in a few days, so please make sure you complete enrolling immediately.
  💻 https://servicedesk.roehampton.ac.uk/support/solutions/articles/50000098370

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MFA - Frequently Asked Questions and Support: 💻 https://servicedesk.roehampton.ac.uk/support/solutions/articles/50000108600