How to removed saved passwords (Safari, Chrome, Edge, Firefox)

Staff account lockout issues
Removing saved passwords

Always ensure that after you change your password, you also update your saved University password on all your devices - laptops, smartphones, tablets, and so on. If there are out-of-date passwords stored, your devices could be trying to log you in with the wrong password - this can cause the account to be locked out, preventing you from logging in.

If you are experiencing issues with your account regularly locking out, it is likely that a cached (saved) password is conflicting with your account. To clear any potentially conflicting password data in your browsers, please refer to the relevant articles linked below:

Google Chrome

💻https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop

Mozilla Firefox

💻https://support.mozilla.org/en-US/kb/password-manager-remember-delete-edit-logins

Microsoft Edge

💻https://support.microsoft.com/en-us/microsoft-edge/save-or-forget-passwords-in-microsoft-edge-b4beecb0-f2a8-1ca0-f26f-9ec247a3f336

Safari (IOS devices: phone; iPad etc)

💻https://support.apple.com/en-gb/104955

Safari (Apple Mac)

💻https://support.apple.com/en-us/105115

Passwords may also be saved/stored elsewhere on your device

Windows Credential Manager

💻https://support.microsoft.com/en-gb/windows/credential-manager-in-windows-1b5c916a-6a16-889f-8581-fc16e8165ac0

Apple devices/Keychains

💻https://support.apple.com/en-gb/guide/keychain-access/kyca2423/mac