To pin a chat.

 

  1. Highlight over a user or group conversation in the chat window and right click and select Pin. The chat appears in the Pinned list at the top of your chats.

 

Graphical user interface, application Description automatically generated

 

      2. To unpin a chat highlight over the user or group and right click and select Unpin

 

Note: You can pin up to 15 chats. To pin a chat video example Here.