You can use the FreshService mobile App to log your requests and keep track of all your tickets. You can use the App to Report an Issue; Request a Service; check the progress on your logged issues & requested services and search Solutions for answers to your queries.
It is available for all Apple and Android mobile devices.
Tap here to install:
💻 https://servicedesk.roehampton.ac.uk/install-app
Or scan the QR code below:
The first time you log in, you be asked for the ServiceDesk URL.
- Enter https://servicedesk.roehampton.ac.uk
- Login with your University email address and standard password
To use the App to report an issue
- Click on the blue button
- Then Report Issue
- Fill in the form (if reporting a problem in Halls of Residence accurate location details are essential)
- You can use the paperclip icon if you want to attach a photo or screenshot