All students and staff are strongly advised to register for Password Self Service (UR Pass) which gives you the ability to reset your own password. 

Once you have registered on URPass you can use it at any time if you forget your password, need to change your password or are locked out of your account.

Please be aware that you need to have a working password to be able to register. If you do not have a working password, please contact the ServiceDesk on telephone 020 8392 6000.